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The latest reports from users having issues in Raleigh come from postal codes 27610, 27603, 27604, 27615, 27616, 27609, 27607 and 27697.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 257,213 ratings
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Problems in the last 24 hours in Raleigh, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Raleigh, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Apex, Raleigh, Clayton, Garner, Cary, Knightdale, Morrisville, Holly Springs and Rolesville.
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| City | Problem Type | Report Time |
|---|---|---|
 Apex | Phone | |
| Raleigh | Internet | |
| Clayton | Internet | |
| Raleigh | TV | |
| Garner | TV | |
| Cary | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Raleigh, North Carolina
Latest outage, problems and issue reports in Raleigh and nearby locations:
- Will (@PSANDPCGAMER95) reported fromRaleigh, North Carolina
@Ask_Spectrum No it was yesterday please let comcast know about the issue since they own @NBCSN
- Danny Ayers (@DAyers) reported fromRaleigh, North Carolina
@drod900 @Ask_Spectrum Down in 27616 now too
- Dennis Berwyn (@dberwyn) reported fromRaleigh, North Carolina
Spectrums Internet service is so unreliable. @Ask_Spectrum @GetSpectrum And add insult to injury, if you call to report outages, they will make you wait to have an intrusive technician in your house rather than taking ownership.
- x BunchOfJerks (@PlayoffsCanes19) reported fromClayton, North Carolina
@NHLonNBCSports Hey NBC. The Canes feed keeps freezing up in Raleigh. Is it you or @Ask_Spectrum @Spectrum. PLEASE FIX IT!!#!
- Chuck Wesdock (@charles_wesdock) reported fromCary, North Carolina
@Ask_Spectrum In the midst of all this @ask_spectrum you raise my bill $20 per month. You guys are the worst.
- Chuck Wesdock (@charles_wesdock) reported fromCary, North Carolina
@Ask_Spectrum 3 total ETD tickets just from my account since April 12. Work order number 260986238. Says completed. HOA/Property Manager have called multiple times. Now a safety issue.
- William Stott (@Raleighwood007) reported fromRaleigh, North Carolina
@Ask_Spectrum Cable, Phone, & Internet all down! Also, cable line from street is laying across the yard but it didn’t get ripped out so it should still be working if not out somewhere else. 2213 Beechridge Rd Raleigh, NC 27608
- hemal (@hemalmodiusa) reported fromCary, North Carolina
@KathyGriffinIN @GetSpectrum my internet has been down since 10 am April 1 2019 numerous failed attempts for some one to look at it is just annoying and on top I was told by a csr that it doesn’t really matter if I m pissed off I can find another provider —guess never b 2big
- Lisa Perez (@LisaPerez67) reported fromCary, North Carolina
@Ask_Spectrum The show is available on Hulu. Why do I pay for spectrum if I can’t see the shows soon after they are showed. This isn’t the 1st time- shows will be missing from a season. Just fix it please
- Will (@PSANDPCGAMER95) reported fromRaleigh, North Carolina
@GetSpectrum Fix the @NBCSN Broadcast! Its breaking up every 10 minutes!
- Duane Toler (@urnotl33t) reported fromCary, North Carolina
Alright y’all. Go easy on @Ask_Spectrum tonight. They got a big outage they’re dealing with. The customer service folks didn’t turn it off. Give em a break. 27519 is off the Internet for a while. Go read a book. Play Monopoly. Go outside. Meet a neighbor (I just did!).
- Dre (@SetYourOwnLimit) reported fromCary, North Carolina
So I was forced to get #Spectrum for Internet after 2 years because I moved 10 min away from a #GoogleFiber supported area and, my god, is the difference in speed and customer service noticeable lol
- Dominique Eastwick (@DominiEastwick) reported fromRaleigh, North Carolina
.@Ask_Spectrum so do we have another outage in Wake county or is it just my house
- Rachelstewartjewelry.com (@RStewartJewelry) reported fromApex, North Carolina
I need another internet provider @GetSpectrum @askspectrum wouldn’t give me an extension on service that only works 60% of the time. I pay 100% of the bill now you’ve shut it off.
- Gene Marty Hunt (@GeneMartyHunt) reported fromRaleigh, North Carolina
@GetSpectrum We tried to cancel our trial TV subscription and now you’re trying to screw us on our internet by raising it up $15.00. SAD!
- Ryan McAward (@Mca*wkward) reported fromRaleigh, North Carolina
Another @ATTCares outage at my house... this is the 4th or 5th one in the last few months. Calling @GetSpectrum to get out of this hot mess of a company.
- Legend Out The 2-6 (@FiddleB) reported fromRaleigh, North Carolina
On a related note, if @ATT don’t come down on that price, I might have to switch to @GetSpectrum mobile. I hate them but that price is clutch.
- hemal (@hemalmodiusa) reported fromCary, North Carolina
@Ask_Spectrum @ATT does att have a better deal and better customer service than spectrum for me been with one for years need a change pls DM me —thanks @kathaleenmayo8 guess got to go ...
- Nick P (@N_Pagan3) reported fromRaleigh, North Carolina
My internet goes down almost daily.... hey @GetSpectrum I don't overpay to have to deal with this.
- 🤷🏼♂️April Fools Dave🤷🏼♂️ (@DaveyLatelyNC) reported fromRaleigh, North Carolina
.@GetSpectrum better be glad it has a monopoly on internet in my area because holy sh*t- they suck.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- plombie (@plombie5) reported
You shouldnt have to pay for the days @GetSpectrum internet is down.
- Bobby (@Bobby53770828) reported
@Ask_Spectrum is there an outage in the Fort Mill, SC or Charlotte, NC areas. My internet is down in Fort Mill, SC.
- Myra Tweed Norris (@myrnat7) reported
@Ask_Spectrum we are not able to watch spectrum app on our Roku today. Is there a quick fix? We have restated the roku and checked for updates.
- raw dog 🤙🏽 (@shahkabrah) reported
@GetSpectrum @Ask_Spectrum need to turn off service. won't let me do it through website. called and on hold for 15 minutes now. what ********
- plombie (@plombie5) reported
@Ask_Spectrum Lol fix your ****.
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Another night of up and down #SpectrumInternet so far I'm on my 3rd reset in 30 minutes. So over it. @Ask_Spectrum you have all my information already, so quit asking. Just fix it already!
- carol (@oesmom1) reported
@LilRayG5 @CharterNewsroom @Ask_Spectrum PEOPLE MUST BE WARNED ANOUT SPECTRUM. They’re destroying a very important trip to Europe for me. Very important. No help. No customer service. Nightmare
- Miguel C (@miguel_hack1) reported
@GetSpectrum like I have another choice, you ******* suck, your service is pure ****.
- Paige ***** (@pguido821) reported
@Ask_Spectrum Any ETA on outage in 35640? Over 4 hours now
- Zyan Davis (@Zyan_Davis) reported
@jpressler14 @GetSpectrum @Ask_Spectrum Top 1 worst, McDonald’s has better free wifi
